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Building a seamless, self-service boat & RV storage business

Jack Colemanzo
17-03-2025
For Gulf Coast Boat & RV Storage, managing a large-scale storage facility without an on-site presence was a must. Operating on nearly five acres, they provide covered and open storage for boats, RVs, and heavy equipment—all without a physical office.
A fully digital approach meant they needed a powerful yet user-friendly system that could handle sign-ups, billing, and automation without manual oversight.
We don’t have an on-site presence at all. Everything is done remotely. Users either sign up themselves, or we enter them into the system directly. -- Gulf Coast Boat & RV Storage
When evaluating different self-storage software solutions, Gulf Coast Boat & RV Storage prioritized ease of use and affordability.
The biggest thing I was looking for was ease of use—I wanted it to be easy for me and easy for customers. Storeganise checked that box. Then the price point sold it. -- Gulf Coast Boat & RV Storage
Compared to other solutions they tested, Storeganise stood out for its simplicity while still offering powerful automation and control.
"Not only was Storeganise the best option from a price perspective, but it was also the most user-friendly of the two or three platforms I demoed."
A key factor in their decision was self-service automation—50% of all bookings happen online without any manual input.
"It's probably about 50/50—half of our customers go in and sign up themselves, which saves us a ton of time."
For a remote-operated facility, this level of customer independence has been a game-changer.
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With no on-site staff, having a seamless billing system was non-negotiable. Storeganise’s automated invoicing and payments eliminated the headaches of manual collections.
The automatic billing is probably the ‘easy button’ for me—I don’t have to worry about it. We’ve never had any issues with things not billing the way they were supposed to.
This automation allows Gulf Coast Boat & RV Storage to scale operations without adding complexity, making it easier to double their covered storage capacity while keeping administrative work minimal.
The automatic billing is probably the ‘easy button’ for me—I don’t have to worry about it. We’ve never had any issues with things not billing the way they were supposed to. -- Gulf Coast Boat & RV Storage
A common concern for self-storage operators is customer support—how responsive is the team when you need help?
For Gulf Coast Boat & RV Storage, Storeganise’s global support team ensures that questions are answered quickly, no matter the time of day.
I can usually troubleshoot via email, on the rare occasion I needed a live troubleshooting session, someone was available, and when I wake up in the morning, I have the answer. -- Gulf Coast Boat & RV Storage
From the initial setup to ongoing support, the Storeganise team has provided fast, effective solutions to keep operations running smoothly.
"Miles actually set everything up for us initially, which made the transition super easy."
For self-storage operators looking for a simple, efficient, and cost-effective software solution, Gulf Coast Boat & RV Storage's experience speaks for itself:
"Storeganise was the most user-friendly of all the options we considered, and the price point far beat any competitors."
With automated bookings, seamless billing, and responsive support, Storeganise has enabled Gulf Coast Boat & RV Storage to grow their business without increasing workload.
For storage operators who want powerful automation without complexity, Storeganise is the perfect solution.
Gulf Coast Boat & RV Storage operates without an on-site office, relying on Storeganise’s automated online booking system and remote management tools. Customers can sign up, pay, and manage their storage entirely online, reducing the need for manual administration.
Storeganise stood out due to its ease of use, affordability, and automation capabilities. Compared to other software, it was the most user-friendly while still offering essential features like automated billing, self-service booking, and reliable customer support.
With 50% of bookings happening online, Storeganise has eliminated manual sign-ups and made scaling effortless. Automated invoicing and payments ensure consistent cash flow without constant oversight, allowing Gulf Coast Boat & RV Storage to double its capacity while keeping operations lean.
The responsive customer support was a key factor in their success. Storeganise provided a smooth onboarding process, and any inquiries were resolved quickly—often by the next morning due to the global support team.
Starting an RV storage business involves selecting a strategic location, designing a secure and efficient facility, and investing in essential security and operational equipment. Competitive pricing based on market research helps attract customers, while a strong marketing strategy—including online promotions, partnerships, and community engagement—drives demand. Efficient management, aided by self-storage software, ensures smooth operations and profitability in this growing industry.

Jack Colemanzo is the Head of Sales at Storeganise, based in Barcelona. With a strong background in the technology industry, spanning software development, sales management, and team leadership, Jack is a catalyst for growth and a builder of positive team culture.
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